Thursday 23 February 2012

Urgent opening for the position of Customer Associate

For the requirement mention below immideatly contact  Nisha : 0731-3228569/3228450.
and forward ur cv at:-
Position: Customer Associate.
Responsibility: Front end sales.
Additional Knowledge: Working Knowledge of computers is a must.

Education. QualificationsGraduate
Job LocationBangalore,Chennai,Mumbai, Pune,Goa,Ahmdabad

Note: Relocation from Bangalore to Chennai & Pune to Mumbai, Ahmdabad, Goa and visa versa should be fine with the candidate.
Desired ExperienceFresher or 0 – 2 yrs of experience in sales, hotels, food retailing, apparel stores.
Additional KnowledgeWorking Knowledge of computers is a must.
Age18 - 26
Reporting relationship
Store Manager
Rs. 15100/- For Metro locations (Bangalore,Chennai,Mumbai) only, and for Non-Metro locations (Pune,Goa,Ahmdabad) Rs.13413/-(plus medical, job based incentives and other annual perks).
Key Skills and Attributes


- Greeting consumers.    
- Highlight suitable higher value products to consumer while facilitating.
- Appraise consumer on product / fashion and facilitate sales
- Assess the consumer needs & suggest the right product.
- Manage the Cash till at the Store whenever assigned and ensure checkout quickly
  and efficiently
- Collect and give consumer feedback / information to the Store Manager for action.


- Assist the SM in implementation of VM plan to highlight the coordinates rather
   than individual products
- Ensure proper stacking & visual appeal of merchandise displayed.
- Housekeeping and maintenance to ensure that the Store reflects a great shopping ambience.


- Update one’s own knowledge on the current season’s merchandise thru product hand
   tags copy.


- Regular replenishment of stocks from back office to assigned area in shop front
- Assist SM in preparation of regular replenishment orders

Reporting & Market Intelligence

- Assist SM in tracking performance of Competitors in the market.
- Assist SM in identifying and analyzing trends
- Assist SM in preparation of reports accurately and on time


- Implement best practices of Up-selling & Cross-Selling
- Strive to achieve higher conversion levels & measure the same on daily basis
- Assist SM in breaking up of monthly targets into weekly / daily targets


- Assist SM in planning & execution of all marketing initiatives
- Ensure maintenance & relevance of all brand collaterals in the store


- Ensures that he/she displays the high standards of grooming
Adhere to the disciplinary requirements of the store.
- Assist SM in training & development of new CF’s 

Key Success FactorsGood communication skills. Should be pleasant fluent in English and a desire     to work in retail.  Should be customer service oriented.


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